Terms & Conditions

These Terms & Conditions define the rules, rights, limitations, and responsibilities governing the use of 12Play’s services. By creating an account or accessing our platform, you automatically agree to all conditions outlined herein. 12Play reserves the right to modify or update these Terms without prior notice.

Eligibility

Players must be at least 18 years old. By registering, you confirm that all information submitted is accurate and that you comply with all applicable Malaysian regulations.

Account Registration

All users must provide valid and verifiable information. 12Play reserves the right to request identity verification at any time. Accounts containing false or incomplete information may be suspended without notice.

Deposits & Withdrawals

12Play supports secure local banking channels and e-wallet payments. Withdrawal times may vary based on verification status and operational conditions. Fraud detection procedures apply to all transactions to maintain platform safety.

Bonus Terms

Promotions, bonuses, and rewards provided by 12Play are subject to specific turnover, claim rules, and game eligibility. Abuse of bonuses, creation of multiple accounts, or attempt to mislead the system may lead to forfeiture of credit and account restriction.

Fair Play Rules

Users must not employ bots, scripts, game manipulation tools, or exploit system vulnerabilities. 12Play’s platform uses Random Number Generator (RNG) technology and periodic audits to ensure fair gameplay for all members.

Responsible Gaming

12Play promotes responsible gaming and encourages players to set personal gaming limits. Self-exclusion options are available upon request.

Anti-Fraud & Security

Fraudulent activities including chargebacks, bonus abuse, and collusion are strictly prohibited. Accounts found engaging in suspicious activity will be investigated and may be terminated.

System Maintenance

12Play is not responsible for loss of wagers resulting from internet failure, device malfunction, or downtime caused by scheduled maintenance.

Intellectual Property

All platform content including graphics, logos, and text belongs to 12Play. Users may not reproduce or distribute content without authorization.

Amendments

Continuing to use 12Play after any updates constitutes acceptance of the revised Terms & Conditions.